Guía para realizar un buen test de usuario

‘WANT -ro LEARN MORE? HERE ARE SOME RESOURCES AT THE USERFOCUS WEB SITE THAT WILL HELP YOU LEARN MORE ABOUT USABILITY TEST MODERATION. WHAT EVERY USABILITY TEST MODERATOR OUGHT TO KNOW ABOUT GOOD LISTENING MODERATION SEEMS EFFORTLESS BUT THERE’S A LOT MORE -ro GOOD LISTENING THAN OPENING YOUR EARS. HERE ARE 15 SUGGESTIONS -ro IMPROVE YOUR OWN LISTENING SKILLS. http://www. userfocus. co. uk/articles/listening. html to nea MEASURING SATISFA QUESTIONNAIRE MO A SHORT QUESTION TO RATE, USUALLY O CHARACTERISTICS O ora BILITY MINATE WITH RTICIPANT E, VARIOUS CE SHOWS THAT PARTICIPANTS ARE RELUCTANT TO BE CRITICAL OF

A SYSTEM, NO MATTER HOW DIFFICULT THEY FOUND THE TASKS. THIS ARTICLE DESCRIBES A GUIDED INTERVIEW TECHNIQUE HAT OVERCOMES THIS PROBLEM BASED ON A WORD LIST OF OVER 100 ADJECTIVES. ALSO INCLUDE A SPREADSHEE O GENERATE AND RANDOMISE THE WORD LIST. http://www. userfocusaco. uk/articles/satisfaction. html WRITING THE PERFECT PARTICIPANT SCREENER «KNOW THY USER» IS THE FIRST PRINCIPLE OF USABILITY, SO ITS IMPORTANT THAT YOU INVOLVE THE RIGHT KIND OF PEOPLE IN YOUR USABILITY STUDY. THESE 8 TIPS FOR SCR next page SCREENING PARTICIPANTS WILL SHOW YOU HOW -ro RECRUIT ARTICULATE, REPRESENTATIVE USERS FOR YOUR

RESEARCH, QUICKLY ALTER OUT THE PEOPLE YOU DON’T WANT AND HELP YOU AVOID THE DREADED «NO SHOW’ http://www. userfocus. co. LWa rticles/screeners. html WHY YOU SHOULDN’T ASK «WHY? » IN A USABILITY TEST THIS YEAR MARKS AN IMPORTANT ANNIVERSARY FOR PEOPLE WHO MODERATE USABILITY TESTS. IN A CLASSIC STUDY CARRIED OUT EXACTLY 30 YEARS AGO, PSYCHOLOGISTS SHOWED THAT PEOPLE ARE VERY POORA EXPLAINING THE REASONS BEHIND THEIR CHOCES. THIS IS WHY USABILITY TESTS FOCOS ON WHAT PEOPLE DO, NOT ON WHAT SO WHY DO SO MANY USABILITY TEST MODERATORS CONTINUE TO ASK PARTICIPANTS, «WHY’? http://www. userfocus. co. uk/articles/askingwhy. ml TRAINING COURSES USABILITYTEST PLAN TOOLKIT HIS EBOOK CONTAINS ALL YOU NEED TO MAKE SURE THAT YOURE FULLY PREPARED FOR YOUR NEXT USABILITY TEST. THE DOCUMENT INCLUDES EASY TO CUSTOMISE USABILITY TEST FORMS, SUCH AS SCREENERS, A DISCUSSION GUIDE, QUESTIONNAIRES AND DATA LOGGING SHEETS. http://www. userfocus. co. uk/articles/testplan. html IF YOU WANT TO TAKE YOUR LEARNING TO THE NEXT LEVEL, ATTEND ONE OF OUR TRAINING COURSES ON USABILITY. WE RUN SCHEDULED COURSES ON USABILITY EVERY MONTH AT OUR HEAD OFFICE IN LONDON. A PRACTICAL GUIDE TO USABILITY TESTING FOR PEOPLE IN DESIGN TEA OUR HEAD OFFICE IN LONDON.

A PRACTICAL GUIDE TO USABILITY’ TESTING FOR PEOPLE IN DESIGN TEAMS WHO WANT TO GAIN CONFIDENCE IN USABILITY TESTING, «A PRACTICAL GUIDE TO USABILITY TESTING» IS A 1-DAY WORKSHOP THAT SHOWS DELEGATES HOW TO OBTAIN CUSTOMER FEED3ACK ON PROTOTYPES AND FINISHED PRODUCTS. UNCIKE LECTURE-BASED COURSES, DELEGATES GET PRACTICAL, HANDS-ON EXPERIENCE MODERATING AND LOGGING USABILIW TESTS. http://www. userfocus. co. uk/training/usabilitytest. html MEASURING THE USABILITY OF EVERYDAY PRODUCVS ISO HAVE RELEASED A NEW STANDARD FOR MEASURING THE USABILITY OF EVERY DAY PRODUCTS, LIKE TICKET MACHINES, MOBILE

PHONES AND DIGITAL CAMERAS. HIS STANDARD, ISO 20282, INCLUDES TEST METHODS FOR QUANTIFYING USABILITY OF CONSUMER PRODUC STO ENSURE THEY MEET A PRE-DEFINED QUALITY LEVEL. TRIS DEVELOPMENT IS EXCITING BECAUSE THE STANDARD’S FOCUS ON USABILITY MEASUREMENT REFLECTS A SEA CHANGE IN THE EVO VING PRACTICE OF USABILITV. IN THE OLD WORLD, USABILITY SPECIALISTS FOUND USABILITY PROBLEMS WITH A DESIGN. IN THE NEWWORLD, USABILITY SPECIALISTS ALSO ANSWER THE QUESTION: «HOW USABLE IS THIS DESIGN? » http:,’,www. userfocus. co. LWarticleMIS020282. html WWW. USERFOCUS. CO. UK helpdesk@userfocus. co. uk 31_1f3